Customer Success Specialist
We are an IT/AgriTech startup that develops smart solutions for agricultural producers, distributors, and retailers to increase agricultural yield, sustainability, food safety, and food quality by utilizing IoT, Cloud, and AI technologies. Our product portfolio consists of Farmio, a cloud-based IoT software for remote monitoring, control, and automation of indoor and greenhouse farms; and Trusty, a platform for implementing food transparency across the fresh produce industry.
We have a dynamic and passionate team of engineers, software developers, agronomists, and more, striving to make the world a better place by combatting the food and climate crises. We were ranked among the top 500 food, technology, and sustainability businesses of 2020 by ForwardFooding and we are one of the fastest growing AgriTech startups with multiple investment rounds closed and an international presence. Our goal for 2021 and 2022 is rapidly expanding our business in global markets, especially in the US.
We are looking for a Customer Success Specialist who wants to be a part of a dynamic and multidisciplinary team where they can make a difference in a fast-paced environment and create tangible results. As a customer success specialist, you will play a critical role in the success of our global and domestic customers by providing best-in-class support, and acting as a liaison between the customer and various internal teams in order to resolve inbound inquiries in a thorough and efficient manner.